Leadership Under Pressure: Lessons From the Emergency Room, the Fire Service, and the Military
People often think leadership is about giving orders. After spending my career in the emergency room, the fire service, EMS, and the military, I have learned that leadership is much more than that. It is about earning trust, staying calm, making decisions with limited information, and helping others perform at their best when everything around […]
When Seconds Matter: Building High-Performance Teams Before the Crisis Begins
People often ask me what makes an emergency team successful. They assume the answer is experience, advanced equipment, or technical skill. Those things are certainly important, but they are not the first things that come to mind. After serving as a paramedic, firefighter, registered nurse, EMS instructor, military nursing officer, and leader in hospital settings, […]